Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Control Panel you can find an exhaustive Help section featuring a ton of educational articles and frequently asked questions. They are compiled by our support team of trained technicians. Just type in your question and our smart software will offer you the best answer.

  • Top quality support service

  • How–To Videos

  • We have prepared a selection of how–to video tutorials that detailedly demonstrate how you can deal with a common problem associated with your cloud website hosting account. You will find the video tutorials in the Help section.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24–7 client support service and a 60–minute response guarantee. Our seasoned technical support engineers will be available around the clock to respond to your questions and to solve any problem that you may possibly stumble upon. Simply open a support ticket from the Help Center section and we will reply back to you without any delay whatsoever.