Service Uptime Guarantee
What precisely is included in the service uptime guarantee and why is it so important when you select your hosting service provider?
Typically customers check only the features they'll get with a specific cloud website hosting plan and tend to forget something just as essential - the service uptime. As efficient as a plan can be, frequent downtimes could lead to lower search engine ranking positions and lost clients regardless of what the reason behind them may be. Not surprisingly, very few people would come back to an Internet site that's inaccessible 50 % of the time, not mentioning the wasted capital in case you have invested in a marketing campaign. For this reason, when you purchase a new web hosting plan, you should ensure that the service will be stable and your sites will be online always. This means more traffic, or in case that you have got an online store, for example, higher uptime would mean more satisfied customers.
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Service Uptime Guarantee in Cloud Website Hosting
We guarantee 99.9% server uptime for each and every
cloud website hosting account on our servers. We utilize a high-tech cloud hosting platform in which each and every part of the hosting service is addressed by a different group of servers, therefore if one machine fails, the remaining ones in the cluster will take over immediately. The cloud platform also decreases the overall load substantially, therefore the website hosting service is considerably more stable compared to a service where everything runs on a single machine and your sites will perform in the best possible way. We also have redundant Internet lines and diesel-powered backup generators to ensure that your internet sites will stay online no matter what. Software and hardware firewalls guarantee the adequate performance of the machines in case of DDoS attacks while in the case of any software issue, we have administrators keeping track of the machines 24/7.
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Service Uptime Guarantee in Semi-dedicated Servers
When you use semi-dedicated server packages, you are going to reap the benefits of a 99.9% service uptime and you can now forget about any issues you may have experienced with other service providers. In contrast to the vast majority of hosting companies, we don't manage everything on a single web server. As an alternative, each part of the hosting service, such as the file storage, email messages, databases, Control Panel, statistics, and so on., has its own clusters of servers. If one web server fails, the others shall take over, so your websites will not be affected. We also employ a revolutionary load-balancing platform which guarantees the best performance of both our web servers and the sites accommodated on them. Several different Internet providers and diesel powered generators are our backup in the event of an infrastructural problem, while a group of skilled admins, that's available 24/7, monitors the system in case there are software problems. With our
Linux semi-dedicated plans, your websites shall be operational no matter what.
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Service Uptime Guarantee in VPS Servers
The service uptime shall never be an issue when you get a
VPS server from us. The physical machine in which your account is going to be set up is going to be working no less than 99.9% of the time including routine maintenance procedures, which means that you’ll be able to enjoy a speedy and very stable web hosting service at all times. To prevent any possibility of service disruptions, our data centers use numerous Internet service providers and powerful diesel generators to make sure that nothing will affect the adequate functioning of your web sites. We've got a crew of competent admins that will resolve instantly any software problems that might appear, while hardware troubles are prevented with the use of new and thoroughly tested web server parts and hard disk drives working in RAID. In the eventuality of DDoS attacks, we've got software and hardware firewalls to filter the undesired traffic to your hosting server.
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Service Uptime Guarantee in Dedicated Servers
If you purchase a
dedicated server plan through our company, you will be able to take full advantage of our service and network uptime guarantee. We will make certain that your hosting server is available no less than 99.9% of the time no matter what. We work with new, carefully tested hardware components to assemble every web server and we make sure that all pre-installed software is working correctly before the web server is handed over to the client. We've also taken measures to forestall any possible infrastructural troubles - the constant power supply is guaranteed by powerful diesel generators, while 24/7 accessibility to the dedicated servers is ensured by using multiple independent Internet service providers. Our experts are available at all times, including weekends & holidays, so even if any unpredicted issue appears, they can handle it immediately to avoid any downtime of your server and the web sites or offline apps accommodated on it.