If you get your own server, you'll have more independence on what you'll be able to install and run compared to a shared hosting account. With a shared service, you've got access only to your own account, thus you're not able to install server-side software. Although this is not a predicament for the majority of script-driven programs, there are a few which have particular requirements and need specific software to be present on the hosting server either for some additional functions or for them to work at all. In case you have practical knowledge, you won't have any troubles to run the hosting server, but if you do not, you may simply not have the competencies to manage everything and use the script apps that you want. If this is the case, you could use our Installation & Troubleshooting upgrade, which means that our system admins can set up everything for you and aid you with any issues that you may face.
Installation and Troubleshooting in VPS Servers
The upgrade is obtainable with all VPS server solutions that we offer and you can add it either during the signup or anytime later on using your billing CP. It features 60 minutes of custom work on your hosting server, so our admins could assist you with software installation or setup. They can furthermore troubleshoot any piece of software you have already installed in the event that it does not work efficiently, so you'll not have to waste time to find out what is wrong since they can help you in a very quick and expert manner. Because this is a one-time upgrade, you'll be able to get it just if you need it and if a certain task takes shorter time, the rest of the minutes will be available for the future and shall not be reset in the end of the month. This upgrade is helpful if you can't do something yourself or in case you have our Managed Services upgrade, but the thirty minutes of custom work it features are not enough for a specific task.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all our dedicated servers and as long as you add it, our skilled admins will be able to assist you with anything on your server. For example setting up any third-party software that you may want to use on the hosting server and troubleshooting any script that performs poorly or does not run at all. Our upgrade includes an hour of work and if a specific task is not very time-consuming, we'll add the remaining time to your account. You will be able to check out how many minutes are left inside your billing Control Panel and use them when you need support again. The Installation & Troubleshooting upgrade can be ordered at any time, so if you require something to be installed in the very beginning, you'll be able to add it to your order during the sign up process, while if you require help later on, you'll be able to add it from the server billing area. 30 minutes of custom work are supplied with our Managed Services pack also, but in case you require more work to be carried out on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your programs will be installed and set up in the very best possible way.